Stollen Phone

Whilst shopping with my kids, i put my phone in the trolley and turned away for a couple of seconds. When i turned around i saw a guy, the only guy in the isle take his hand out of my trolley. I went to security to ask that the person be apprehended. The security took the man to the room and commenced a quick search. I could see it was not done properly and i asked the security officer to detain him whilst we find someone to phone my phone which would indicate where on his body my phone was hidden. The security officer explained to me that he had done a search and was letting the man go. I asked again for him to please not let him go until we phone my phone. He insisted to let the man go.<br> <br> I went to management and they also said to security that my phone should have been phoned as i requested. Due to the incompetence of security and procedures not being followed, i now have no phone and the ******** is still at large. <br> <br> I believe that Pick n Pay should reimburse me for my phone as compensation for their lack of incompetence and procedures not being followed. I did try to help security with their job, but was ignored. i Hope security was not in on the ****.