1 reviews | Active since Dec 2011
****** Smart Shopper points.
I have been saving my Smart Shopper points this year and I have been keeping an eye on my notifications stating if I will be losing any points and I have always been informed that I wont be loosing points at the end of the month. On my most recent email with my smart shopper points, it states that I only have R132.51 points? How is this possible? I would like a full report on all my Smart Shopper points for this year as the total is wrong. This is the second time I am posting this issue as no on resolved it in the first time, regardless of my multiple comments.
Good day Carli,
Thanks for taking the time to write to us.
Please accept our apologies for the delay in response.
Kindly check your email as we have resent your transaction history as requested to you.
As advised in the previous email, you had switched R146 on 22.10.2017. These funds were used with your shopping done on that day at the Paarl Mall store.
Your total shop was for - R665.04
Matercard payment - R519.04
SS card payment - R146.00
We hope that the above information provided is satisfactory.
We value you as a Pick n Pay customer and do appreciate your feedback to enable us to improve on our services to our customers.
Kind regards,
Vanitha Venketas
Good day Carli,
Thanks for taking the time to write to us.
Please accept our apologies for the delay in response.
Kindly check your email as we have resent your transaction history as requested to you.
As advised in the previous email, you had switched R146 on 22.10.2017. These funds were used with your shopping done on that day at the Paarl Mall store.
Your total shop was for - R665.04
Matercard payment - R519.04
SS card payment - R146.00
We hope that the above information provided is satisfactory.
We value you as a Pick n Pay customer and do appreciate your feedback to enable us to improve on our services to our customers.
Kind regards,
Vanitha Venketas