TN
Trish N
1 reviews | Active since Jan 2019
12 Jan 2019, 13:14
****** Goods
Hi I was pick pocketed in the Pick n Pay Rosebank yesterday afternoon. I find how the matter was handled by your staff and security very poor. My contact details were written on and receipt which can easily be lost. They wouldn’t let me see the security footage which is again very suspicious.
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Replies (1)Pick n Pay's replyOfficial
21 Jan 2019, 17:38Good day Trish Nyembe,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at this store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at this store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply21 Jan 2019, 17:38
Official
Good day Trish Nyembe,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at this store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at this store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
