1 reviews | Active since Mar 2013
****** FOOD ITEMS AT PICK AND PAY SINOVILLE
Pick n Pay Sinoville Never in my life have I experienced theft of grocery from a pick and pay before. I went and bought grocery only to get home to find almost half the grocery is missing.
This is just disgusting because when we paid the ladie packing (didnt get her name) was telling us that she is getting late and we cant be coming to a store late mind you it was about 13.58 pm.
The cashier name that we paid is Sibongile Mnisi as reflected on the receipt. Pick and Pay this was the first time I bought from this particular branch and this is unacceptable. I WILL GO TO THE BRANCH TOMORROW AND HOPE THIS GETS FIXED ASAP. This is a waste of my time and energy and money. I demand a refund or the goods else this is going to be case.
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconveniences caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconveniences caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Please note I went to the store and the store manager has sorted this issue.
Thank you for attending to this matter as a matter of urgency.
Consider this resolved.
Regards,
Wisdom Maphosa
Please note I went to the store and the store manager has sorted this issue.
Thank you for attending to this matter as a matter of urgency.
Consider this resolved.
Regards,
Wisdom Maphosa
