stock management

Hi Blessing
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response. Due to unforeseen technical difficulties on this site we were unable to respond to this post sooner, however we are doing our best to respond as quickly as possible.
Kindly forward us the following information to the email address provided below to enable our team to address your complaint with the relevant store, their management team and the supplier.

 Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity purchased :
Cost :
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): 
Will you be returning the product back to the store (Yes/No): 


Please refer to this reference number:  ***  should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on   : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team