TM
Tshepo M

1 reviews | Active since Jan 2015

25 Jun 2015, 10:28

Stinking Attitude.

You have hired a very illiterate Manager, No customer service skills, Bad Attitude. Worse Manager i ever come in-contact with, When we purchase and coins returned, We as customers dont look at certain things like, rust and scratches. Inform your Manager that today he has lost a customer due to a R5 that has \scratch and rust as he claimed"that he didnt want to accept"

0
Replies (1)
Pick n Pay
Pick n Pay's reply25 Jun 2015, 11:15
Official
Hello Tovey09,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,