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Alicia W
1 reviews | Active since Oct 2023
04 Feb 2024, 12:37
Stink, Lamb Chops
Bought lamb chops yesterday 03 Feb 2024 today it was cooked the meat stinks from a far,house was full of flies ,tasted a small piece and was vomiting the meat is not ,but it was still sold in the shop fresh pick pay in Goodwood mall in Goodwood Cape Town ,
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Alicia W's updateReviewer Update
04 Feb 2024, 12:47Contacted the store *** called them 7 times no one answers the phone
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Alicia W's update04 Feb 2024, 12:47
Reviewer Update
Contacted the store *** called them 7 times no one answers the phone
Pick n Pay's replyOfficial
05 Feb 2024, 14:35Hello Alicia,
Thank you for reaching out to Pick n Pay Customer Care team. Please accept our apologies for the condition in which the Lamb chops was sold to you and for the inconvenience caused to you. This is not the type of product quality we provide our customers with. We aim to give our customers the best quality products and produced goods. Kindly note that you are welcome to return the item to your nearest Pick n Pay store along with your receipt for an exchange or refund. Alternatively, you may provide us with the following personal and product information so that we may have this investigated and escalated from our end.
Your personal information required:
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
Thank you so much for choosing PnP. I hope that you have a lovely day.
Kind Regards, The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team. Please accept our apologies for the condition in which the Lamb chops was sold to you and for the inconvenience caused to you. This is not the type of product quality we provide our customers with. We aim to give our customers the best quality products and produced goods. Kindly note that you are welcome to return the item to your nearest Pick n Pay store along with your receipt for an exchange or refund. Alternatively, you may provide us with the following personal and product information so that we may have this investigated and escalated from our end.
Your personal information required:
- Smart shopper card:
- Best before:
- Barcode of the product:
- Production date:
- Date of purchase:
- Batch number:
- Amount of items purchased:
- Amount of items bad/ off:
- Returning the product back to the store: Yes or No
- Price paid:
- Pictures:
- Slip of purchase:
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
- WhatsApp: ***
- WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1
- Call us on: ***
- Email us on: ***
Thank you so much for choosing PnP. I hope that you have a lovely day.
Kind Regards, The Pick and Pay Team
Best regards,
Pick n Pay's reply05 Feb 2024, 14:35
Official
Hello Alicia,
Thank you for reaching out to Pick n Pay Customer Care team. Please accept our apologies for the condition in which the Lamb chops was sold to you and for the inconvenience caused to you. This is not the type of product quality we provide our customers with. We aim to give our customers the best quality products and produced goods. Kindly note that you are welcome to return the item to your nearest Pick n Pay store along with your receipt for an exchange or refund. Alternatively, you may provide us with the following personal and product information so that we may have this investigated and escalated from our end.
Your personal information required:
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
Thank you so much for choosing PnP. I hope that you have a lovely day.
Kind Regards, The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team. Please accept our apologies for the condition in which the Lamb chops was sold to you and for the inconvenience caused to you. This is not the type of product quality we provide our customers with. We aim to give our customers the best quality products and produced goods. Kindly note that you are welcome to return the item to your nearest Pick n Pay store along with your receipt for an exchange or refund. Alternatively, you may provide us with the following personal and product information so that we may have this investigated and escalated from our end.
Your personal information required:
- Smart shopper card:
- Best before:
- Barcode of the product:
- Production date:
- Date of purchase:
- Batch number:
- Amount of items purchased:
- Amount of items bad/ off:
- Returning the product back to the store: Yes or No
- Price paid:
- Pictures:
- Slip of purchase:
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
- WhatsApp: ***
- WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1
- Call us on: ***
- Email us on: ***
Thank you so much for choosing PnP. I hope that you have a lovely day.
Kind Regards, The Pick and Pay Team
Best regards,