CT
Claire T

1 reviews | Active since Feb 2018

13 Oct 2018, 10:24

Still waiting pick n pay!

Hi pick n pay, its me AGAIN! So im still waiting to hear back from your clothing department about the poor qaulity of your jeans. And I have been waiting since July.

Surly by now you would of had time to speak with your clothing department? This is honestly the worst service I have ever had! The lack of consideration for your customers is ridiculous.

I would really appreciate a response, actually I deserve a response for being so PATIENT.

0
Replies (1)
Pick n Pay
Pick n Pay's reply16 Oct 2018, 15:49
Official

Good day Claire Tison,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor clothing quality and inconvenience caused. We could not pick up any clothing complaint on your profile. Please forward the complaint with the store name to *** . We will address this.

We value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Pick n Pay Team