Still waiting on refund after a month... Wasting my airtime and data.

Still waiting on refund after a month... Wasting my airtime and data. Hi Pick n pay

I've been contacting about this query over and over. Using my airtime with nobody assisting me and I don't think it is fair.

I could have used with against my other orders. Nobody is assisting me about my refund I wished to use against another order instead its costed me airtime with no one even returning my calls when my airtime cut and im on maternity leave with a demanding baby and trying to fix your error with just getting my money to use again at your business. I felt like putting this on social media but trust it will get to the correct person.

See attached I'm so tired of explaining but never received my refund you also disappointed me with the order by not delivering or calling to say it wont be delivered as I had people over that evening and had to make alternative arrangements.

Really not nice and I wouldn't want anyone to know about my terrible experience but If i dont get feedback I'm forced to.