AM
Ashton M
1 reviews | Active since Aug 2011
23 Feb 2015, 12:39
Still not received my smart shopper BP fuel card
I app**** for the BP smart shopper fuel card in December, I have been receiving SMS stating that I have money to use, but have no card yet, I have on 3 separate ocations tried to contact the help line, and been on hold for 10,15,20+ minutes with no answer, I have hung up and find this pathetic, no where ells is any other manner of complaint or enquirer to this on there web site so logging this on hello peter is probably only way of getting feedback
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Pick n Pay's replyOfficial
23 Feb 2015, 14:07Hello mentzash,
Thank you for your email communication, we do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Customer Care
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Customer Care
Ref Number : ***
Pick n Pay's reply23 Feb 2015, 14:07
Official
Hello mentzash,
Thank you for your email communication, we do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Customer Care
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Customer Care
Ref Number : ***