LR
Libby R

1 reviews | Active since Jul 2011

15 Mar 2015, 18:42

Still not contacted

I have not yet been contacted wrt my complaint Ref No. ***: I went to PicknPay Hyper in Brackenfell to buy Ariel washing powder that was on special for R49.90 for 3kg. I wanted to buy 4 or 5 bags. There were no more in stock even though the special was still on for three more days. I went to customer service to ask for a \raincheck"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;828054;914;14;5;0;0;0;0;5;NULL;NULL;NULL;15/03/14 11:29;15/03/15 16:47;Friendly Service;;Keegan Pillay;***;My fianc? and myself entered the new Hirsch's Homestore Silverlakes on Saturday, 14/03/2015, in search of their Bosch Dishwasher that was on special. We entered the store and were welcomed with friendly faces. Keegan Pillay came to assist us and with his friendly and accommodating nature, he was able to provide us with this Bosch dishwasher as well as a Karcher vacuum cleaner at a further discounted rate. We just want to compliment this store with their service and friendliness. Keegan was so helpful and with his assistance we are hoping to buy our new lounge suite from him as well. We were extremely happy to enter one store and receive the service that we got as well as getting our things from one store, instead of driving around in search for the best deals. Hirsch's provided us with the best deals and has saved us a few extra bucks. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;828055;834399;14;5;0;0;0;0;5;NULL;NULL;NULL;15/03/15 18:35;15/03/15 16:47;Great Service;;;***;I made use of Gelique for my brides****'s dresses and was so impressed with their service! I made all my orders via internet with no hassle - the website is very user friendly and shows all the different styles and colors. They contacted me immediately and confirmed my order. They also delivered the dresses very neatly packed on the exact date they were suppose to. I would recommend Gelique to any one, especially all brides in need of a brides**** dress for all body types. I am very impressed with their service and would definitely order from them again! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;828056;623;14;2;0;1;0;0;2;NULL;NULL;NULL;15/03/15 0:00;15/03/15 16:50;My Bad Couch Investment;7,20E+12;Leatitia Schoeman;***;I bought a coach in Oct'14 -almost R 15000 cash, delivered in Nov' 14. I did not unwrap it in the required 7 days and I only placed and unwrapped it 2-3 weeks later. BUT after sitting on it...2 weeks time it looked terrible and we could not sit on it... The cushions made a big wobble to the side and in the middle there was no \filling\"" I went to the branch with a photo and complained"

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Replies (1)
Pick n Pay
Pick n Pay's reply16 Mar 2015, 11:34
Official
Hello Libby,

Thank you for your email communication, we do apologise for the inconvenience caused, and for no-one responding to your complaint.

I have re-escalated your complaint to senior management responsible ; you will receive feedback in due course.

Kind Regards

Marise Brown

Ref Number : ***

Best regards,