RP
Rencia P
1 reviews | Active since Dec 2019
18 Jan 2020, 13:33
Still no response from PNP hyper woodmeaf
It's almost a month that I first posted here to date I've received no compensation for lost items even though I lost the items due to poor packing I lost tomato sauce mayonnaise peanut butter miracle whip and Nescafé coffee the packer piled up the packet so much so the packet broke when I was off loading the car I do my shopping at woodmead PNP hyper every MTH I'm unemployed with two children n this is how being a loyal customer gets rewarded.
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Pick n Pay's replyOfficial
20 Jan 2020, 10:37Good day Rencia,
Thank you for choosing Pick n Pay and taking the time to address your complaint with us. Please accept our apologies for the delay in response from our team and for the inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to address your complaint with us. Please accept our apologies for the delay in response from our team and for the inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply20 Jan 2020, 10:37
Official
Good day Rencia,
Thank you for choosing Pick n Pay and taking the time to address your complaint with us. Please accept our apologies for the delay in response from our team and for the inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to address your complaint with us. Please accept our apologies for the delay in response from our team and for the inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team