sG
sasha G
1 reviews | Active since Dec 2011
08 Mar 2016, 18:13
still no reply or refund
I ordered from PnP a couple of weeks ago. Their delivery was short of R500's goods. I emailed them and went on Hellopeter. They rep**** on hellopeter saying that they have escalated it to the correct person who will contact me shortly. I haven't had any communication from them! I also need to buy the rest of my groceries that were not delivered for this month. But it seems like they just don't care about their valued customers!
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Replies (1)
Pick n Pay's replyOfficial
09 Mar 2016, 07:49Hello sourbean,
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Pick n Pay's reply09 Mar 2016, 07:49
Official
Hello sourbean,
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***