TD
T D
1 reviews | Active since Aug 2011
26 Feb 2016, 11:26
Still no news on missing items
On 02/02/2016 I wrote a report on items I did not get but paid for. There was a response from Pick 'n Pay on the same day. I submitted the requested copy of my till slip, to date (like the first time I complained to the store) I have not had a response.
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Pick n Pay's replyOfficial
26 Feb 2016, 12:03Hello Puffyfudge,
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Pick n Pay's reply26 Feb 2016, 12:03
Official
Hello Puffyfudge,
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***