Still no joy!

Further to my report of 28 May 2018: I received a call from the manager, Kevin at Pick n Pay Westwood Mall. He said that the price complaint it had been escalated to National level and their buying department. After that I heard nothing. Yesterday, I went into the bottle store to purchase the non alcohol Duchess Virgin Gin and Tonic and the exorbitant price of R92,99 was still advertised and still no Floral flavour. I took this up with the store manager Kevin who phoned someone in this regard. Kevin took down my details and said that the person would contact me directly and this very knowledgeable person to whom he spoke said that the opposition sold it for R89,99. What 'opposition' is that? I went directly to Tops bottle store in Westville and took a pic of their price, R69,99 for 4. You Pick n Pay are robbing the people with your price escalations. You were already expensive at R79.99 and then an escalation of R13.00? No one has explained that? Perhaps you need to look at the buyers Checkers and Spar use because they are by far outweighing you in terms of quality and price. I'm sick of hearing it's your buyers. Perhaps you need our Staff Training Company to train your staff from grass roots up to management level because at this rate this company does not augur well for the future. I am tired of your long queues, poor quality food, sky high prices, lack of customer service and unfriendly and unhelpful staff so like many other families in our area, we will simply take our business elsewhere where shopping is a pleasant experience.