tD
tyron D

1 reviews | Active since Nov 2015

03 Mar 2016, 15:54

still no feedback from management still unhappy

12nov2015 and feb 2016 i have posted and complained about ************** of disabled and bad attitude from assistant manager Andile and frontline supvisor Fatima i was told that i have to stand in the line even thou im wheelchiarbound and that it doesnt matter if all the other pick n pays help disabled this store doesnt wont assist me i received cal from Conrad who said he has spoken to the manager of the store and it has been sorted out im free to go anytime and i will be helped to my surpize when i went agen the staff had even more attitude and i was told i have to make a appointment to see manager of store spoke to Conrad agen on 27th feb he said he would get back to me the same day im still waiting for feed back still unhappy customer and management at pick n pay town centre get away with treating customers like **** agen i suppose i will be getting a template email saying management will get back to me after this post but they never do !!!# anyone have Raymond Ackermand contact details cause im not getting help from pick n pay management

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Mar 2016, 13:43
Official
Hello tyron217,

Please accept our sincere apologies that your complaint has not yet been resolved.

I have re-escalated this to our Western Cape regional office for their urgent attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee
Customer Care
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