STILL NO FEEDBACK AFTER 11 DAYS OF WAITING.

I REPEATEDLY REQUESTED THE CEO EMAIL.<br> <br> I DEAL NO FURTHER WITH PERSONS WHO ARE NOT CAPABLE OF DOING THEIR WORK.<br> <br> THE REGIONAL MANAGER WAS ALSO CONTACTED BY MARI. ONE PHONECALL AND NOTHING FURTHER OF ANY OF HIS PROMISES TO CONTACT ME THE NEXT DAY???<br> <br> <br> Inbox<br> x <br> <br> Mari Scheepers <br> Oct 1 (11 days ago)<br> <br> to me <br> Good day Monya<br> <br> Thank you for taking the time to write to us regarding the bad service you received in our Menlyn store. I do apologize for this. I will also investigate this with the store.<br> <br> As per our policy you do need proof of purchase in order to get a refund on a product. If you have lost the till slip and used your smart shopper card, we can also trace the transaction for you on our system. Can you please email me your smart shopper card number, it's the number on the back of the card underneath the barcode.<br> <br> Alternatively if you remember at which store, till number, date and time more or less you purchased it we can also try and trace the till slip for you.<br> <br> I would like to assist in getting you till slip for you in order for us to process the refund.<br> <br> Regards<br> Mari<br>