1 reviews | Active since Feb 2018
Still no delivery after Head Office promised
So, here I am again - seeing that this is the only way to get a response from Pick n Pay. After making a post earlier about a non-delivery after we made an order from PnP Online, Head Office phoned us ( from ********** 200) and said that the delivery will be made before 14:00 - it is 15:28. I have 2 sons in the house, we are pretty much out of groceries and spent our money buying groceries from a place whole is clearly not intending to deliver our goods.
Good day Charnée Cloete,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received and inconvenience caused. We tried calling you on *** but we could not reach you. If you have not received the order, please contact us on ***so we can assist.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Charnée Cloete,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received and inconvenience caused. We tried calling you on *** but we could not reach you. If you have not received the order, please contact us on ***so we can assist.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua