1 reviews | Active since Mar 2020
Still no contact from call center
<p>I have sent multiple requests via your website for you to remove the Smart Shopper card from my account as it was lost. Please update it with the new card number. </p>
Good day Lynne,
Thank you for taking the time to write to us.
Please accept our apologies for any inconveniences caused. Please take note that emails sent via the website goes directly to the regional office and is not sent to the call centre.
We will arrange for a consultant to contact you in the morning to assist with your card replacement or alternately you can call ***to be assisted immediately.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Good day Lynne,
Thank you for taking the time to write to us.
Please accept our apologies for any inconveniences caused. Please take note that emails sent via the website goes directly to the regional office and is not sent to the call centre.
We will arrange for a consultant to contact you in the morning to assist with your card replacement or alternately you can call ***to be assisted immediately.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas