pJ
pearlene J

1 reviews | Active since Oct 2012

23 Jun 2020, 10:52

Still awaiting short items , almost a month later.

Good day I had placed an order for delivery via the whatsapp channel on the 26/05/2020.

Items were billed for & were short upon delivery , that was my initial query , not the fact that some of the prices didnt match that which was being advertised as part of a sale which i had picked up .. because i now had to scrutinise the receipt .. for obvious reasons. I did contact the whatsapp number & was said it will be taken care of on two occasions .. i have the whatsapp chat which serves as proof .. it is not my duty to run around after you guys ... items were missing & left out which P&P did acknowledge.. all the person who recieved my order had to do was read of a list & pick items of a shelf .. which still wasnt done properly .. clearly .. because nobody cared to double check .. TO DATE NO FURTHER COMMUNICATION HAS BEEN SENT FROM PICK N PAY !!!.. During a time such as this when the world is in chaos .. i cannot believe the dishonesty of such a big establishment such as Pick n Pay .. whether a customer spends r5 or r50000 , it should make no difference & customers should be given priority when it is the fault of the establishment , not quitely hope the customer forgets ? How dishonest is this ? I have contacted the customer care twice .. still nothing. Its almost a month & this in unacceptable on every level ...Kindly reimburse me for my short items because i donot wish to deal with a specific store that has no interest/care/compassion for customers.. more especially at a time like this when people are fighting for survival .. this is not the spirit of Ubuntu ..

0
Replies (0)