RB
Riaan B

1 reviews | Active since Sept 2015

15 Sept 2015, 20:26

Stikeez

I bought my months groceries today and was supposed to receive approximately 22 stikeez. My 2 daughters were fairly exited thinking they could complete their collections or at least have enough to try and trade at school. Unfortunately the staff informed me that the store has run out. Surely Pick n Pay should not have started something they cannot sustain. They created expectations for small children. It is not Pick n Pay who must explain to the kids but the parents who must deal with the disappointment. I enquired at customer care if there was any sort of contingency in place from Pick n Pay but the best response I could get was \sorry". This is unacceptable as you are playing with our kids emotions."""

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Replies (1)
Pick n Pay
Pick n Pay's reply16 Sept 2015, 10:22
Official
Hello riaan2345,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***