STIKEEZ

My husband bought wine from your Willowbridge store and clearly at the bottom of the till slip it said that he qualified for a free Stikeez but did not receive it. According to your Customer Service Stikeez are not given on purchases from the Liquor Store and on Liquor purchases from the normal store. However, according to your FAQ's I did read that purchases from the Liquor store are excluded. Under product categories that are excluded Liquor is not mentioned. So the way I see it you people owe us a free Stikeez otherwise this is misleading information printed on the till slip and therefore you people need to get your till slips correct. Furthermore to this, nowhere did we read in store that the purchase of liquor on the shelf is exempted from a free Stikeez. And may I leave you with this final thought: Rule No. 1 - The customer is always right. Rule No. 2 - When the customer is wrong, refer to rule number one.