pM
philip M

1 reviews | Active since Aug 2014

28 Aug 2015, 12:35

Steeling Change

WHAT A PATHETIC STORE WITH PATHETIC STAFF AND AN EVEN MORE PATHETIC STORE OWNER .. THE SERIVE INSIDE THE STORE AND OUT SIDE AT THE SERVICE STATION (BP PETROL) IS NON EXSISTING.<br> FROM BEFORE 6 IN THE MORNING TILL 06H15 IN THE MORNING NO PERTROL ARE BEING PUMPED BECAUSE OF HAND OVER TO THE NEXT SHIFT.<br> TODY I INFLICTED PAIN UPON MYSELF TO STOP FOR A CUP OF COFFEE.<br> I HAD TO WAIT FOR SOMEBODY TO APEAR FROM THE BACK TO SERVE ME. AFTER RECEIVING THE SLIP TO PAY THE TILL OPERATOR ROB ME OF MY CHANGE. WHEN I ASK FOR MY CORRECT CHANGE I WAS TOLD THAT THERE IS NO SMALL CHANGE IN THE TILL. NO CHANGE AT 10H00 IN THE MORNING?????<br> I ASK FOR MY MONEY BACK AND THE OPERATOR REFEUSED. I INSIST TO TALK TO THE MANAGER MR. ABDUL MOGALE APPEARED AND INSIST THAT I TAKE THE COFFEE THAT I WAS OVER CHARGE FOR. TWO QUESTION MR MOGALE HOW MUCH PROFIT DO YOU GENERAT IN SHORT CHANGING YOUR CUSTOMERS?<br> ARE YOU PAYING YOUR INCOMPETANT STAFF/FLOOR MANAGER FULL PAY FOR THE POOR SERVICE???

0
Replies (1)
Pick n Pay
Pick n Pay's reply28 Aug 2015, 13:00
Official
Hello ptmeyer.philip@,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,