RA
Riaan A

1 reviews | Active since May 2013

04 Mar 2016, 14:46

*****ing from your customers

On the second of March 2016 I went to Pick 'n Pay N1 city to buy some household cleaning materials.<br> I noticed on the shelf that Plush Supreme Window Cleaner was on special for Smart shopper clients and <br> decided to buy it instead of Windolene When I arrived at home I checked my till slip to discover that I was <br> charged the full price and not the discounted price as per label on the shelve. As far as I am concerned this <br> constitutes theft. Your stupid Double the difference policy is your pathetic ploy to pay off you customers <br> when you get caught for blatant theft. Next time you ***** from me I will lay a charge of theft against your <br> CEO Richard Brasher. <br>

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Replies (1)
Pick n Pay
Pick n Pay's reply07 Mar 2016, 09:19
Official
Hello agenbaw,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***