RH
Roy H

1 reviews | Active since Mar 2013

06 Mar 2015, 17:52

Stay away from pick n pay

Month end and half the tills are closed. This happens every month end. I call the customer care hotline, hand the phone to the manager and he then opens a few more tills, every month.... People do you really want to support idiots...... Business ...... Keep your customer happy... Making the same mistakes over and over tells me you don't care and would rather save a buck than keep a customer, well you've now lost my business. Thanks for nothing pick n pay.

0
Replies (1)
Pick n Pay
Pick n Pay's reply09 Mar 2015, 09:36
Official
Hello roy2406,

Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***