Start getting your act together, or close.

Previously my husband complained on the website about PnP Doringkloof, having dirty fridges with raw chicken blood. The complaint also included the store's habit of switching off their fridges overnight. We also complained about the express counter and the kiosk counters. To date, we had no response to our complaint on PnP's website. Today I was in the store again, watching the wet floor and seeing trolleys loaded with frozen goods, which the packers were pacing and repacking into the fridges. There always seems to be something wrong with their fridges. Another problem at this store is the fact that they are always understaff. The poor consumer has to queue forever. Whether you go there at 5pm or at 9pm, customers will always be waiting. Today I bought two chocolates and was not even communicated to at the till. Service is bad.