1 reviews | Active since May 2017
Stale cake sold 03/10/2017 @ Pick n Pay in Lorraine in Port Elizabeth
I went to Pick n Pay Lorraine to buy a few things. Went passed their Deli looking for something to nible on, i could not find anything appealing to my eye then i went for the bakery. A friend asked for the custard slice and i asked for PnP assorted gateaux slice. The lady did not even give a warning of that the cakes have been on display for a while now. Went to pay and went home. When i tried to enjoy the cake, to my surprise the cake was so hard that i had to put too much force in my fork to be able to get a piece. Very disappointed by the fact that the shop sells outdated things to customers
Good day Pakama,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Good day Pakama,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
