LT
Lisa T

1 reviews | Active since Feb 2016

17 Feb 2016, 08:55

Stale cake at R17 a piece

I went to Kempton Gate Pick n Pay on Valentines Day to buy a piece of cake for myself and my boyfriend.<br> <br> The lady that served me took forever just to put the cake in the boxes as she was extremely old, she even put in different cakes to what I asked her.<br> <br> When I got home, the cake was so old, it was too hard to eat.<br> <br> At R17 a piece, one would think it would be fresh.<br> <br> I am really dissapointed as this is not the first time.

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Feb 2016, 11:07
Official
Hello Lisa Thiel,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor quality of the Cake.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***