bM
bongi M

1 reviews | Active since Aug 2016

12 Apr 2018, 12:07

Stale cake

bought a slice of cake at pick and pay king williams town at 11am. look really good, i tatd itand the sponge is so stale only had 3 bites of it. very dissapointing.

0
Replies (1)
Pick n Pay
Pick n Pay's reply12 Apr 2018, 13:24
Official

Good day Bongi,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,