Stale bread and no response to email

<p>I bought a Tomato and Olive Baguette from Rosmead PnP, in Kenilworth, Cape Town. </p> <p>I opened it later that evening to find that it was stale. It was too late in the evening to return it, and as the shops were closed, we had to simply toast it and make the most of of a frustrating situation.</p> <p> </p> <p>I emailed PnP customer care a day later, and again three days later. I finally receieved a reply, indicating that it had been passed on to their corporate brands team. It has been a week and I have heard nothing. </p> <p> </p>