AP
Ashley P

1 reviews | Active since Feb 2011

03 Jul 2015, 19:32

STAFF SWEARING AT CUSTOMERS

Tuesday my wife went to Pick n Pay Cape Gate, handed in her bags at the parcel counter. When collecting the bags, handed the ticket to a different lady at the parcel counter and the lady asked my wife \where's the bags". My wife's response I don't know here's my ticket. So the lady at the counter responded why you cross at me"

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Jul 2015, 08:42
Official
Hello peterash,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

We have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.

Kind regards

Marise Brown

Ref Number : ***