Staff show NO respect at Pick 'n Pay clothing Hatfield plaza

The staff at Pick 'n Pay clothing in Hatfield plaza are pathetic. The service they provide is on an extremely low standard. Today I went to this PnP clothing branch to exchange a damaged top which i purchased two days ago at another branch. Not only disappointed in the quality of the top purchased, as it had two holes under the arm and i had not even worn the top yet, the staff treated me with NO respect. The "store manager" took 7 minutes after being called from the back to assist me in my exchange. When she finally arrived to assist with my exchange it was clear she was NOT in the mood to help me. After filling the paperwork she then decided to tell me that I cannot exchange the damaged shirt in Hatfield because I did not purchase it there. Thereafter I told her that I understand but I was not going to drive all the way to where I had purchased it. She then had the audacity to tell me that I should speak to her properly. With that disrespectful comment I no longer spoke to her properly. I left the store, disgusted and dissatisfied with Pick 'n Pay clothing as a whole. The return policy states "refund within 30 days of purchase with a proof of purchase. NOT 'Refund within 30 days of purchase with proof of purchase if purchased at this store.'