1 reviews | Active since Oct 2012
Staff help themselves to what consumers pay for !!!!!
On Monday the 2 July 2018 , I bought drinks from the PNP Greenstone Mall Liquor store. Upon getting home my husband alerted me that one of the cans was actually empty without us even opening the 6 pack. you could actually see through the packaging that the can was opened and contents had been emptied and indeed put back. so I paid for a whole 6 pack , whilst some employee somewhere is helping them-self for free drinking what I paid for. What QC controls are in place? clearly none , I am not impressed with this service , it is unhygienic , unprofessional , I have pictures and if nothing is done about this I will take it higher.
Good day
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the unfortunate product experience.
We have forwarded your complaint to the management team to address and they will be in contact with you. We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Senabelo Naledi Ndlovu
Good day
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the unfortunate product experience.
We have forwarded your complaint to the management team to address and they will be in contact with you. We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Senabelo Naledi Ndlovu