Staff going extra mile

Hi Michelle,

Thank you for reaching out to the Pick n Pay Customer Care Team.

Thank you for taking the time to share this wonderful compliment. We aim to give you the best customer journey. We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience.

We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you.

Please refer to this reference number ***: should you need to follow up on the complaint.

By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.

Chat to us on WhatsApp : +***7
Call us on   : ***
Email us on: ***

Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00

Thank you for allowing us the opportunity have this resolved.

Kind Regards,
The Pick n Pay Team