Springbok Cards Dissapointment
Good day,
We decided to go to Elspark Pick n Pay to get some bread, milk and few other things. And also to get some different Springbok Cards as Sunwardpark Pick n Pay packs have all the same cards, but just to get at Elspark Pick n Pay and buy the things but getting no cards, cause they have no stock.
Will Pick n Pay sent me my cards for my son as I wasted my time by going there and getting nothing. No they would, I e-mailed custumer care, cause I was suppose te get 6 packs but all they said is sorry we can't help me. Wasted my time and money to support Pick n Pay. So now there will be no efford from them to make this up to me or any off the other customers.
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Pick n Pay's replyOfficial
10 Nov 2025, 15:00Hello Thea,
Thank you for reaching out and for supporting the Springbok promotion. We understand how important these cards are for your sons and appreciate your patience.
Unfortunately, the cards are only issued at the time of purchase and at the store where the transaction occurred. Stores cannot issue cards for purchases made elsewhere.
However, please keep your slips safe. Our marketing team is aware of the stock shortages and is working on a resolution. We’ll share updates as soon as possible.
In the meantime, you can also access the digital album via the Pick n Pay app so your sons can continue enjoying the collection.
Thank you for your understanding and support.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Thank you for reaching out and for supporting the Springbok promotion. We understand how important these cards are for your sons and appreciate your patience.
Unfortunately, the cards are only issued at the time of purchase and at the store where the transaction occurred. Stores cannot issue cards for purchases made elsewhere.
However, please keep your slips safe. Our marketing team is aware of the stock shortages and is working on a resolution. We’ll share updates as soon as possible.
In the meantime, you can also access the digital album via the Pick n Pay app so your sons can continue enjoying the collection.
Thank you for your understanding and support.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply10 Nov 2025, 15:00
Official
Hello Thea,
Thank you for reaching out and for supporting the Springbok promotion. We understand how important these cards are for your sons and appreciate your patience.
Unfortunately, the cards are only issued at the time of purchase and at the store where the transaction occurred. Stores cannot issue cards for purchases made elsewhere.
However, please keep your slips safe. Our marketing team is aware of the stock shortages and is working on a resolution. We’ll share updates as soon as possible.
In the meantime, you can also access the digital album via the Pick n Pay app so your sons can continue enjoying the collection.
Thank you for your understanding and support.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Thank you for reaching out and for supporting the Springbok promotion. We understand how important these cards are for your sons and appreciate your patience.
Unfortunately, the cards are only issued at the time of purchase and at the store where the transaction occurred. Stores cannot issue cards for purchases made elsewhere.
However, please keep your slips safe. Our marketing team is aware of the stock shortages and is working on a resolution. We’ll share updates as soon as possible.
In the meantime, you can also access the digital album via the Pick n Pay app so your sons can continue enjoying the collection.
Thank you for your understanding and support.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,