SvdB
Santie van den BErg
1 reviews | Active since Mar 2015
07 Feb 2019, 09:02
Spoilt/rotten yogurt
Good morning
I bought yogurt from Pick n Pay van Riebeeck Park, Kempton Park on 02.02.19.
The expiry date shows as 06.03.19. I had to throw away 6 of these as the were rotten/spoilt and acidy tasting.
This is not the first time and this is frustrating as it is a waste of my money.
I do have pictures available.
Thanks
Santie vd Berg **********
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Replies (1)
Pick n Pay's replyOfficial
07 Feb 2019, 10:17Good day Santie,
Thank you for choosing Pick n Pay and taking the time to address your complaint with us. Please accept our apologies for the inconveniences caused to you and for the poor product experience.
Please forward your pictures with the below product information to *** to enable our Customer Care Team to address this with the relevant management team and supplier.
Full name and surname:
Postal or residential address
Smart shopper card number:
Name of the product:
Bar code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Do you still have the till slip (Yes/No): No
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to address your complaint with us. Please accept our apologies for the inconveniences caused to you and for the poor product experience.
Please forward your pictures with the below product information to *** to enable our Customer Care Team to address this with the relevant management team and supplier.
Full name and surname:
Postal or residential address
Smart shopper card number:
Name of the product:
Bar code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Do you still have the till slip (Yes/No): No
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply07 Feb 2019, 10:17
Official
Good day Santie,
Thank you for choosing Pick n Pay and taking the time to address your complaint with us. Please accept our apologies for the inconveniences caused to you and for the poor product experience.
Please forward your pictures with the below product information to *** to enable our Customer Care Team to address this with the relevant management team and supplier.
Full name and surname:
Postal or residential address
Smart shopper card number:
Name of the product:
Bar code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Do you still have the till slip (Yes/No): No
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to address your complaint with us. Please accept our apologies for the inconveniences caused to you and for the poor product experience.
Please forward your pictures with the below product information to *** to enable our Customer Care Team to address this with the relevant management team and supplier.
Full name and surname:
Postal or residential address
Smart shopper card number:
Name of the product:
Bar code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Do you still have the till slip (Yes/No): No
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team