SB
Schalk B

1 reviews | Active since Mar 2016

21 Mar 2016, 19:33

Spoilt goods and extremely bad service

Today we ordered 4 pizza's 2 Mexican,1 Chicken mayo and 1 Hawaiian and bought a packet of fruit containing 3 peaches 1 apple and an orange<br> <br> I went to pick up the pizza's 15 minutes after I phoned to place the order only to get there and the staff has this ****ty attitude towards me and tells me that the pizza is not done and will take another half hour!(I had plans and was late due to this) after I was told on the phone that it will take 20 minutes. <br> <br> The pizza bases was extremely thick, the cheese was not plain mozzarella instead it was mixed with cheddar and was partially baked in the oven so the pizza's was half raw and disgusting!<br> <br> As for the toppings on the pizza... They could've left everything off and give us the base because there was almost nothing on it.<br> <br> The packet of fruit I bought consisting of 1 apple 3 peaches and 1 orange was spoilt only the orange was edible the rest was black and full of holes<br> <br> Since new management has taken over Sherwood Pick n Pay the quality and service has gone to hell! <br>

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Mar 2016, 10:02
Official
Hello Swblaauw,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor quality of the products.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***