HM
HAANIEM M
1 reviews | Active since Mar 2016
02 Mar 2016, 15:08
SPILT MILK
I bought a 6 pack of P'nP milk last Tuesday. The milk is full of almost solid fatty, cream globs. The milk is not sour, but the consistency is fatty/creamy. I put my complaint on the P'nP site on Monday and have not had any contact at all. The milk is in fact getting globbier (for lack of a better word) and my kids are refusing their cereal; our coffee is fatty and disgusting and I am throwing away cups of coffee and bowls of cereal. Does the company not care? I cannot afford to waste money and am a single incomed family.<br> <br> What do I do?
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Replies (1)Pick n Pay's replyOfficial
03 Mar 2016, 07:56Hello Mrs Manan,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor quality of the Milk, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor quality of the Milk, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply03 Mar 2016, 07:56
Official
Hello Mrs Manan,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor quality of the Milk, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor quality of the Milk, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
