Specials that aren't

Not for one second would I suggest that the directors or upper management echelons are dishonest. But why do they employ *****s. Have just spent two hours trying to explain the actual meaning of the offers in their latest handout. Is it perhaps their advertising agents who are innumerate or just can't express what they're told to say? I enjoy a medicinal teas**** of whisky sometimes so when they offer Three Ships at R160 (let's not quibble about the R159.99) I'm interested (I buy South African). Then they clearly state that if you buy 3 bottles of spirit liquor you get an EX TRA 10% off! So methinks this will last me a couple of years so here goes. So I grab two bottles of the whisky and one of Brandy (For cooking purposes} marked R190. We used to be taught mental arithmetic so (without a calculator) that comes to R510. OK--- less 10% (51) I should pay R459. Great deal. But no the till says 608. Try again please- the till says 492. Sorry sweetheart(It really isn't her fault). Next time it gets 508. That was this morning. This afternoon just the same. How many were cheated in that time?? So I walk out again. whose fault is it actually - is it the computer jockey who can't see that something is wrong? Or is it that nobody actually cares? So much for "Helping South Africans save- Whatever it costs) By the way the manager was awol.