1 reviews | Active since Jun 2016

29 May 2017, 12:58

specials only apply for some people

<p>about the 20th of may 2017 my mothers friend went to Pick 'n Pay and bought coffee that was on special (so did 2 ladies behind her in the Queue) and when she went there about an hour later the special was gone with no sign of it what so ever. So she queried it at the till and the lady said she doesn't know anything about the specials.</p> <p>I just find it really weird that specials dissapear within 60min.</p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply30 May 2017, 09:23
Official

Good day Martin,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas