Specials issues

Dainfern Pick n pay just need to change the management, The is always issues with things that are on special, Went to Pick n pay from the 21/01/2019 and this evening went again to buy the Philips iron that is on special (R199)boom nothing again where by they said I must leave my details their will do a rain check till today no call no nothing .Asked for the manager witch I had to wait 15minutes for him, then one of the staff came to tell me that (sephumelelo)said they never received stock asked the guy to get him, He came as always from the receiving and tells me that he will personally do the rain check told him this is not for the first time waiting for the rain check he told me that rule are rules, what bull is that some time s I feel that pick n pay is raciest if it was some other tripe their would have given them an Iron but just because im black I must go back home without it where by I needed it and my budget is tight who cares. Pick n pay Daifenr is very bad and I need them to call me tomorrow and give me the iron, not even an apology from that Phumelelo no nametag either what kind of a manager is that he should have gave me an iron as I needed it, as from Monday going to the shop.