1 reviews | Active since Oct 2017
specials advertised
There's a special going on currently on selected items, to specific about my complaint is the 1kg rama brick which in on (3 for R99). It is still on but there is no 1kg rama available in stock. This is not the first time I encountered or noticed this at the same shop. My advice is, if you advertise something for a certain duration please make sure it's in stock at all times because to me that is false advertising.
Good day Gloria,
Thank you for choosing Pick n Pay and taking the time to address your concerns with us.
Please accept our apologies for the out of stock product. We will address this with our management team.
Kindly take note that you can request for a rain cheque for the out of stock item. The rain cheque will entitle you to get this product at the sale price when the store gets stock however the rain cheque is valid for 30 day only from the date of issue.
We value you as a loyal Pick n Pay customer and appreciate your feedback.
Kind regards,
Vanitha Venketas
Good day Gloria,
Thank you for choosing Pick n Pay and taking the time to address your concerns with us.
Please accept our apologies for the out of stock product. We will address this with our management team.
Kindly take note that you can request for a rain cheque for the out of stock item. The rain cheque will entitle you to get this product at the sale price when the store gets stock however the rain cheque is valid for 30 day only from the date of issue.
We value you as a loyal Pick n Pay customer and appreciate your feedback.
Kind regards,
Vanitha Venketas