kM
kgaugelo M
1 reviews | Active since Jun 2015
24 Jun 2015, 12:35
special note not clear
There was baskets full of 400g lucky star pilchards assorted, with a sticker saying SAVE LUCKY STAR PILCHARDS ASST/SHREDDED TUNE IN WATER BUY 2 FOR R24 400/170.<br> <br> I took 2 pilchards to pay with an impression that I will pay R24 but when I get to the till they told me the special is 1 lucky star pilchard and 1 tuna. Which I disagree when referring to their note on the baskets. They told me the note says pilchards and tune but the symbol (/) they used is wrong.<br> <br>
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Pick n Pay's replyOfficial
24 Jun 2015, 13:05Hello mibsto,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply24 Jun 2015, 13:05
Official
Hello mibsto,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,