Soweto residents neglected, poor service from asap app

I placed an order at 2pm and it only got delivered at 7h30pm from Protea Glen mall. Only to find that the order was moved to Maponya Mall. How is it asap if it takes 5hrs? I should have went to the shop my self. Pick n Pay Maponya Mall and Protea Glen deliver orders to Lenasia and Eldorado park 1st and neglect Soweto residents. That why we get our orders 10hrs later, shame on you Pick n Pay. I'm never using you app again