Soweto pensioners disrespected by Maponya mall Pick n Pay

<p>I was at Maponya mall Pick n Pay on the 10th of August in the morning, I was accompanying a pensioner to buy groceries for a funeral, after we bought the groceries we went to the pay point where pensioners pay and there was only one lady at the till, as we were paying it was to my surprise that at Pick n pay Maponya mall pensioners pack their own groceries and there is no one to help with the packing at the till......and when I asked for help I was told “it’s like that at Maponya Mall Pick N Pay” AS IF THIS WAS ACCEPTABLE. I asked for the General Manager and he didn’t want to talk to us as customers. I am disgusted by such service especially when it’s done to senior citizens. The pensioners buy every day from that store and they are disrespected by Maponya mall Pick n Pay management, this should be addressed because this does not happen at other Pick n Pay stores.</p>