Soweto pensioners disrespected at pick n pay Madonna mall

<p>I was at Maponya mall pick n pay on the 10th of August in the morning, I was accompanying a pensioner to buy groceries for a funeral, as we went to the pay point to pay at the pensioners till there was only one lady at the till, as we were paying it was to my surprise that at pick n pay Maponya mall pensioners pack their own groceries and there is no one to help at the till....and when I asked they told me it's like that at Maponya mall pick n pay. The general manager did not even want to talk to us as customers, the staff refused to give us his name. The pensioners buy everyday from the store and they are disrespected by Maponya mall pick n pay management, they should be disciplined because this does not happen at other pick n pay hypers.</p>