Sour milk swop leaves sour taste in mouth

Pick 'n Pay Lifestyle.....<br> I will not be shopping there again thanks to your unwilling manager by the name of Kabelo.<br> <br> I bought Fat Free long life box milk and opened it up to see it was lumpy. So my husband took it back and had a very unpleasant experience with your manager Kabelo.<br> He had a bad attitude, and was unwilling to assist. When the milk was changed, there was a R2 difference in price that he insisted my husband pay for?!<br> There was no...\Im sorry for inconveniencing you.\" or \"Don't worry about the R2...\". Even though I drove 10 km to exchange it, I have to still fork out the difference??<br> This is not at all what I expect from a Pick n Pay. Why are the managers not properly trained to deal with these situations????"