KS
Kirsty S

1 reviews | Active since Dec 2015

14 Dec 2015, 21:29

Sour Milk

I have bought 2 litres of low fat milk 3 times in the past week. On all three occasions the milk was sour 2 days before the 'best before' date. Today, the 14th, the milk which is best before the 19th is already sour. I am tired of this now. After a long hard day at work, once the house is all locked up for the night, I do not have the energy to return these bottles of milk.<br> <br> Sour milk is due to the poor cold chain that Pick n Pay has. They need to learn to keep the milk ice cold at all times.<br> <br> For me to go back to the shop every time makes me the looser. Who pays for my petrol and my time when I have to return these items? I'm at the end of my tether with Pick n Pay. It looks like I should take my business to Woolies - I've never experienced sour milk from them.

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Replies (1)
Pick n Pay
Pick n Pay's reply15 Dec 2015, 10:18
Official
Hello Kirsty Scully,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, and for the poor quality of the Milk.

Your comments have been brought to the attention of senior management responsible.

Yours Sincerely

Marise Brown

Ref Number : ***