1 reviews | Active since Oct 2011
sour milk
I did my monthly grocery shopping at lemon tree pick n pay, purchased milk it expires the 1/09/17 by yesterday it was already sour 28/08 so I work at mall of the south went there to take it back to get told they a corporate pick n pay not a family pick n pay and can't help me with such an arrogant attitude from a manager. This is not the first time the milk goes sour days before d day, so I ask to speak to another manager , she then proceeds to speak Zulu to him and tells me he says I must tell you the same thing, bad altitude and shocking customer service
Good day Lizette,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Lizette,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
