Sour Meat
Bought Christmas meat and the entire batch was sour after cooking. Terrible quality meat. Took it back but still not satisfied as this should not have been the case.
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Pick n Pay's replyOfficial
28 Dec 2019, 16:58Good day Antonio,
Thank you for contacting us.
We acknowledge receipt of your post regarding the problem you have experienced with the Pick n Pay Meat . However, in order for us to follow up on your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title: Full name and surname: Postal or residential address: Smart shopper card number:Email address: Contact number:Name of the product: Bar-code of the product: Best before date: Sell by date: Use by date: Production/manufacture date: Batch number: Quantity: Mass/size: Cost: Date of purchase: Which store was the product purchased from: Do you still have the till slip (Yes/No): No Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Should you have any further questions or queries please feel free to give us a call on the number provided below.
We can be contacted during the following office hours.
Email address : ***Our Contact number is ***
Kind Regards
Pick n Pay - Customer Care Consultant
Thank you for contacting us.
We acknowledge receipt of your post regarding the problem you have experienced with the Pick n Pay Meat . However, in order for us to follow up on your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title: Full name and surname: Postal or residential address: Smart shopper card number:Email address: Contact number:Name of the product: Bar-code of the product: Best before date: Sell by date: Use by date: Production/manufacture date: Batch number: Quantity: Mass/size: Cost: Date of purchase: Which store was the product purchased from: Do you still have the till slip (Yes/No): No Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Should you have any further questions or queries please feel free to give us a call on the number provided below.
We can be contacted during the following office hours.
Email address : ***Our Contact number is ***
Kind Regards
Pick n Pay - Customer Care Consultant
Best regards,
Pick n Pay's reply28 Dec 2019, 16:58
Official
Good day Antonio,
Thank you for contacting us.
We acknowledge receipt of your post regarding the problem you have experienced with the Pick n Pay Meat . However, in order for us to follow up on your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title: Full name and surname: Postal or residential address: Smart shopper card number:Email address: Contact number:Name of the product: Bar-code of the product: Best before date: Sell by date: Use by date: Production/manufacture date: Batch number: Quantity: Mass/size: Cost: Date of purchase: Which store was the product purchased from: Do you still have the till slip (Yes/No): No Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Should you have any further questions or queries please feel free to give us a call on the number provided below.
We can be contacted during the following office hours.
Email address : ***Our Contact number is ***
Kind Regards
Pick n Pay - Customer Care Consultant
Thank you for contacting us.
We acknowledge receipt of your post regarding the problem you have experienced with the Pick n Pay Meat . However, in order for us to follow up on your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title: Full name and surname: Postal or residential address: Smart shopper card number:Email address: Contact number:Name of the product: Bar-code of the product: Best before date: Sell by date: Use by date: Production/manufacture date: Batch number: Quantity: Mass/size: Cost: Date of purchase: Which store was the product purchased from: Do you still have the till slip (Yes/No): No Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Should you have any further questions or queries please feel free to give us a call on the number provided below.
We can be contacted during the following office hours.
Email address : ***Our Contact number is ***
Kind Regards
Pick n Pay - Customer Care Consultant
Best regards,